FAQ's


Just Dinners is a new concept and we find that people have lots of questions. To make your search easier, our FAQ's are broken down into the following categories:







What does it cost?
What do I need to do to reserve a spot?
How can I pay for my session?
What if I need to cancel a session?
What if I need to reschedule my reservation or make a change to my order?
What do you do in your store to assure food safety?




What types of food are we going to prepare?
Is this gourmet food?
Will my kids like your food?
How much food do I get?
What do I do if I want a little more food?
What are my options if I don't want that much food?
How many people does each dinner serve?
Can Just Dinners help me with my Entertaining?
I have some dietary restrictions and or allergies, can you help me?




What should I wear?
What should I bring?
What do I get?
How long it is going to take me to prepare my 12 meals?
Can someone who doesn't know how to cook use this concept?
Can I make this a party?
How many people show up at each session?
Where is your store?
Can I bring a friend to help me assemble my meals?
Can I bring my children?
How can Just Dinners  save me money?
Is Just Dinners a chain?




What do I actually take home and how is it packaged?
What happens when I get back home?
Will it fit in my refrigerator?
What's the easiest way to manage my Just Dinners meals?
How long does it take to thaw a Just Dinners meal?
Why do you have temperatures on some of your cooking instructions?





















What does it cost?
Cost can vary, but you can expect to pay about $280 for 12 entrées that serve 4. That is equal to approximately $23 per entrée, or approximately $5 per person.
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What do I need to do to reserve a spot?
Use our convenient website to place your order today! Orders can also be placed by calling or visiting our store.
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How can I pay for my session?
We accept credit cards (visa and mastercard), cash, or check. When paying by cash or check, we must receive either no later than 4 day prior to your session or pick up order. 
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What if I need to cancel a session?
If you can't make a session for any reason we recommend the following options:

1) Use our convenient website to move to a different session with the same menu options.
2) Change the order to a pickup and get your menu items pre-assembled on any pickup day for an additional fee.
3) Cancel the order. If your session is more than 4 days in the future you will receive a complete refund of your money. If your session is 4 or fewer days in the future you will be refunded your total order amount minus a cancellation fee of $40. If canceled 24 hours or less, prior to your session/pick up, refunds are not applied.
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What if I need to reschedule my reservation or make a change to my order?
If you need to make any changes to your reservation or order, please do so by logging on to our website and updating your order. If you have any question please call the store where your session is scheduled.
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What do you do in your store to assure food safety?
The food assembly area follows the Santa Clara Count and California Uniform(CURRFL) Safety rules. All customers are trained in basic food safety, gloves are available to all customers, food consumed by others is never touched by the customer, and all cooking instructions comply with the food safety guidelines.
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What types of food are we going to prepare?
Menus change monthly but typical offerings include poultry, pasta, beef, pork, seafood/fish, and a vegetarian option. Dinners are prepared by baking in the oven, on the stove top, slow cooker or grilling. Low fat and low carbohydrate options are always available. Please see this month's menu.
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Is this gourmet food?
Our food is definitely family-friendly, simple to prepare, and perfect for an "everyday" dinner. Every month we include some dishes that higher end and elegant so you can proudly serve it to your guests.
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Will my kids like your food?
Our dinners are aimed at satisfying a wide variety of tastes. The beauty of custom creating your own meals is that you can customize each meal any way you like. Kids don't like onions, leave them out, prefer extra sauce, take extra... you assemble it the way your family likes it!
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How much food do I get?
We use the following guidelines when designing our recipes.
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  Food Groups   4-6 Servings   2-3 Servings  
   Protein    Approx. 2 pounds protein    Approx. 1 pound protein
   Starch    4 cups pasta or similar    2 cups pasta or similar
   Vegetables   Approx. 3 cups    1 ½ cups


What do I do if I want a little more food?
You are welcome to add a reasonable amount of vegetables or starches to your meal to meet your family's requirements. 
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What are my options if I don't want that much food?
We have several package options. Packages that serve 2, 4 or 6 people. Some of our customers come with a friend and split the meals, or take all and give some away. This is a great option for elderly parents, for children living on their own, or for college kids in need of a home-cooked meal! Just Dinners also offers smaller packages for smaller families and single individuals.
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How many people does each dinner serve?
We find that portion quantities in the US are a very personal choice. Our recipes meet the guideline for the USDA Pyramid for serving 6 people. Based on experience we have found that ordering a meal that feeds 4 will serve 4 adults with healthy appetites or 2 adults and 2-3 small children. Casseroles generally feed 5 adults with healthy appetites. We recommend that you look at how much protein your family normally consumes and judge based on this.
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Can Just Dinners help me with my Entertaining?
Yes! Order several dinners of the same dinner, or complementary meals, and serve to your guests. You will have a low stress entertaining experience and your guests will love the food. Call the store for suggestions. Just Dinners also does small in home catering.
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I have some dietary restrictions and or allergies, can you help me?
Absolutely! Please ask us to see a complete list of ingredients in advance to help you select your 12 entrées. If somebody you will be serving food to is allergic to an ingredient, please choose another dish in the menu since we cannot be held responsible for allergic reactions.[back]

What should I wear?
Just Dinners is a fun and casual kitchen environment. Informal dress and comfortable non-slip shoes are highly encouraged and recommended. Leave the heels at home! If you have long hair bring something to pull it back with.
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What should I bring?
The only thing you will need to bring is a standard-sized cooler or laundry basket with ice to carry all your delicious meals home. Please note: alcoholic beverages are not allowed at open sessions. 
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What do I get?
When you leave you will have 6-12 labeled entrées that feed 2-6 people and a freezer checklist to help you keep track of your meals.
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How long it is going to take me to prepare my 12 meals?
Approximately 2 hours, but it all depends on how much chatting you do while you assemble your food. For six meals, it takes approximately half that time.
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Can someone who doesn't know how to cook use this concept?
Yes! If you can read English and follow simple instructions you can benefit from Just Dinners.
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Can I make this a party?
Yes! Turn your Just Dinners session into a private event. Reserve a session for 10-14 people and create a unique and productive get-together. Private Parties are reserved directly with the office and you will be given a password to send to your friends to register.  Private Parties can not be reserved for sessions that already have reservations.

*Minimum 10 people required to set up a private party. Call us at 408-399-5400.

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How many people show up at each session?
Each session can accommodate up to 12 customers.
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Where is your store?
Just Dinners is located at the Sarah Center in Los Gatos on the corner of North Santa Cruz avenue and Roberts Road., next to the DMV.
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Can I bring a friend to help me assemble my meals?
Yes! You must let us know 72 hours in advance for crowd control purposes, and there is a maximum of 1 guest per customer.  If you plan on splitting your meals with a friend we must have 72 hours notice.  We may have to limit the number of customers who bring a friend to a first come-first serve basis.
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Can I bring my children?
For our regular session children must be 8 or older to attend, and we ask that you only bring one child with you. For health reasons, children 7 years or younger are not allowed in the preparation area.
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How can Just Dinners save me money?
Because of our buying power and vendor relationships, Just Dinners
is able to create menu selections at excellent prices for your family. [back]

Is Just Dinners a chain?
No. Just Dinners is an independent business designed and delivered to South Bay Area  by people Cass and Chris who are native to the area. Every aspect of the business has been designed with our local residents in mind.
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What do I actually take home and how is it packaged?
You will take home from 1 to 12 large meals in either plastic bags or aluminum foil pans. Each package is labeled with the cooking instructions. Inside each large plastic bag are some number of other plastic bags or deli containers which contain components of your recipe (i.e. sauces, pastas).
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What happens when I get back home?
After a session, you will take home your meals ready to be used in the next 2 days or ready to be frozen. Then all you have to do is thaw the food and finish cooking or reheating. We provide easy instructions.
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Will it fit in my refrigerator?
12 full-size entrées will fit in a standard refrigerator/freezer with room left over for your basic necessities. It's a tight fit but worth the reward!
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What's the easiest way to manage my Just Dinners meals?
We recommend you always keep 1-2 Just Dinners meals in the refrigerator ready to be cooked at a moment's notice. When you use one replace it with one from the freezer.
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How long does it take to thaw a Just Dinners meal?
You should allow 24 -48 hours of defrost time in your refrigerator. Some thick casserole type dishes may take longer. [back]

Why do you have temperatures on some of your cooking instructions?
The minimum temperatures on some cooking instructions are based on food safety regulations. They should be used in conjunction with a meat thermometer to ensure your food is cooked to a safe temperature.
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